Market by Product & Services, Delivery Model, End-users, and Country | Forecast 2021-2028
Based on Triton’s report, the Asia-Pacific patient experience management market is calculated to witness growth at a compound annual growth rate of 23.83% during the projected period 2021-2028.
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The
countries reviewed in this market include:
• India
• China
• Japan
• Australia & New Zealand
• South Korea
• ASEAN countries
• Rest of Asia-Pacific
In
Asia-Pacific, governments are encouraging start-up companies to digitize their
healthcare service offerings. This has led several nations to adopt EMR systems
to maintain unified records. Additionally, the majority of nations are
concentrating heavily on e-health and telemedicine in order to enhance the
overall patient experience. This has resulted in the rise in the adoption of AI
and IoT. Therefore, the rising digitalization of healthcare services is
estimated to widen the scope and growth of the patient experience management
market in the upcoming years.
China,
for instance, is focused on emerging telemedicine technology and developing
regulations to augment its adoption. There is a rapid surge in demand for
remote patient monitoring, accelerating the need for AI, machine learning, and
augmented reality for diagnostics and treatment. Furthermore, several companies
are addressing patient needs through mobile applications. Besides, the country
has employed patient-reported outcome measures to measure overall patient
experience. Such developments are creating several opportunities for the
patient experience management market across the country.
Aritic
is a software company that offers customer life-cycle software, application
integration, customer value management delivery, telecom, and healthcare
products, among others. Its wide product portfolio includes the patient
experience management solution that helps reduce patient wait time, improve
response time, and ensures seamless patient interactions across various
channels. Aritic has operations across various regions, with headquarters in
Bangalore, Karnataka, India.
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VIEW REPORT1. ASIA-PACIFIC
PATIENT EXPERIENCE MANAGEMENT MARKET - SUMMARY
2. INDUSTRY
OUTLOOK
2.1. IMPACT
OF COVID-19 ON PATIENT EXPERIENCE MANAGEMENT MARKET
2.2. KEY
INSIGHTS
2.2.1. ELECTRONIC
HEALTH RECORDS (EHRs) AND ELECTRONIC MEDICAL RECORDS (EMRs) IMPROVES PATIENT
EXPERIENCE
2.2.2. HEALTH-CONSCIOUS
CONSUMERS
2.2.3. PATIENT’S
FEEDBACK FOR MEASURING EXPERIENCE
2.3. PORTER’S
FIVE FORCES ANALYSIS
2.3.1. THREAT
OF NEW ENTRANTS
2.3.2. THREAT
OF SUBSTITUTES
2.3.3. BARGAINING
POWER OF BUYERS
2.3.4. BARGAINING
POWER OF SUPPLIERS
2.3.5. THREAT
OF COMPETITIVE RIVALRY
2.4. MARKET
ATTRACTIVENESS INDEX
2.5. VENDOR
SCORECARD
2.6. KEY
MARKET STRATEGIES
2.6.1. ACQUISITIONS
2.6.2. PRODUCT
LAUNCHES
2.6.3. CONTRACTS
& AGREEMENTS
2.6.4. INVESTMENTS
2.7. MARKET
DRIVERS
2.7.1. USE OF
PATIENT DATA FOR ENHANCING EXPERIENCE
2.7.2. GROWING
ADOPTION OF SMART HEALTH APPLICATIONS
2.7.3. AUTOMATING
PATIENT EXPERIENCE
2.8. MARKET
CHALLENGES
2.8.1. OBTAINING
A BROAD EVALUATION OF PATIENT DATA
2.8.2. SHORTAGE
OF SKILLED HEALTHCARE WORKERS
2.9. MARKET
OPPORTUNITIES
2.9.1. USE OF
EXPERIENCE DATA (X) AND OPERATIONAL DATA (O)
2.9.2. BENEFITS
OF TELEMEDICINE
2.9.3. USE OF
ARTIFICIAL INTELLIGENCE IN HEALTHCARE
3. ASIA-PACIFIC
PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY PRODUCT & SERVICES
3.1. PRODUCT
3.2. SERVICES
4. ASIA-PACIFIC
PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY DELIVERY MODEL
4.1. CLOUD-BASED
4.2. MOBILE-BASED
4.3. WEB-BASED
4.4. ON-PREMISE
5. ASIA-PACIFIC
PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY END-USERS
5.1. PROVIDERS
5.2. PAYERS
5.3. PHARMA/BIOTECH/MED
DEVICE COMPANIES
6. ASIA-PACIFIC
PATIENT EXPERIENCE MANAGEMENT MARKET – REGIONAL OUTLOOK
6.1. CHINA
6.2. JAPAN
6.3. INDIA
6.4. SOUTH
KOREA
6.5. ASEAN
COUNTRIES
6.6. AUSTRALIA
& NEW ZEALAND
6.7. REST
OF ASIA-PACIFIC
7. COMPETITIVE
LANDSCAPE
7.1. ACCENTURE
7.2. ALL
COVERED
7.3. ARITIC
7.4. CARECLOUD
7.5. CHANGE
HEALTHCARE
7.6. ECOSOFT
HEALTH
7.7. EPIC
7.8. IQVIA
7.9. LEADSQUARED
7.10. LEVO
HEALTH
7.11. MEDSTATIX
INC
7.12. PHILIPS
HEALTHCARE
7.13. PWC
7.14. Q-NOMY
INC
7.15. QUALTRICS
8. RESEARCH
METHODOLOGY & SCOPE
8.1. RESEARCH
SCOPE & DELIVERABLES
8.2. SOURCES
OF DATA
8.3. RESEARCH
METHODOLOGY
TABLE 1: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2021-2028 (IN $ MILLION)
TABLE 2: VENDOR SCORECARD
TABLE 3: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY PRODUCT & SERVICES, 2021-2028 (IN $
MILLION)
TABLE 4: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY DELIVERY MODEL, 2021-2028 (IN $ MILLION)
TABLE 5: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY END-USERS, 2021-2028 (IN $ MILLION)
TABLE 6: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2021-2028 (IN $ MILLION)
FIGURE 1: MARKET
ATTRACTIVENESS INDEX
FIGURE 2: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY PRODUCT & SERVICES, 2020 & 2028 (IN %)
FIGURE 3: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY PRODUCT, 2021-2028 (IN $ MILLION)
FIGURE 4: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY SERVICES, 2021-2028 (IN $ MILLION)
FIGURE 5: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY DELIVERY MODEL, 2020 & 2028 (IN %)
FIGURE 6: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY CLOUD-BASED, 2021-2028 (IN $ MILLION)
FIGURE 7: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY MOBILE-BASED, 2021-2028 (IN $ MILLION)
FIGURE 8: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY WEB-BASED, 2021-2028 (IN $ MILLION)
FIGURE 9: ASIA-PACIFIC PATIENT
EXPERIENCE MANAGEMENT MARKET, BY ON-PREMISE, 2021-2028 (IN $ MILLION)
FIGURE 10: ASIA-PACIFIC
PATIENT EXPERIENCE MANAGEMENT MARKET, BY END-USERS, 2020 & 2028 (IN %)
FIGURE 11: ASIA-PACIFIC
PATIENT EXPERIENCE MANAGEMENT MARKET, BY PROVIDERS, 2021-2028 (IN $ MILLION)
FIGURE 12: ASIA-PACIFIC
PATIENT EXPERIENCE MANAGEMENT MARKET, BY PAYERS, 2021-2028 (IN $ MILLION)
FIGURE 13: ASIA-PACIFIC
PATIENT EXPERIENCE MANAGEMENT MARKET, BY PHARMA/BIOTECH/MED DEVICE COMPANIES,
2021-2028 (IN $ MILLION)
FIGURE 14: ASIA-PACIFIC
PATIENT EXPERIENCE MANAGEMENT MARKET, REGIONAL OUTLOOK, 2020 & 2028 (IN %)
FIGURE 15: CHINA PATIENT
EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
FIGURE 16: JAPAN PATIENT
EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
FIGURE 17: INDIA PATIENT
EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
FIGURE 18: SOUTH KOREA PATIENT
EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
FIGURE 19: ASEAN COUNTRIES
PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
FIGURE 20: AUSTRALIA & NEW
ZEALAND PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
FIGURE 21: REST OF
ASIA-PACIFIC PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)