GLOBAL CLOUD COLLABORATION MARKET 2019-2028

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GLOBAL CLOUD COLLABORATION MARKET 2019-2028

Market By Deployment, Type, Application And Geography | Forecast 2019-2028

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Triton Market Research predicts that the global cloud collaboration market is anticipated to rise with a CAGR of 14.75% during the forecast period 2019-2028. The market that has been valued at $27543.07 million in the year 2018, is expected to rise to a revenue of about $110512.81 million by the year 2028.  



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Cloud collaboration is a type of enterprise collaboration that enables to achieve high productivity with the access to real-time data .With increasing meetings and client interactions, companies such as Cisco are offering conferencing hardware, software, and SaaS offerings to provide the best end-to-end application experience.

Triton Market Research’s report on the cloud collaboration market provides an in-depth insight of the market. The detailed analysis of the market includes key market insights, Porter’s five force analysis, key impact analysis and market attractiveness index.  

Factors such as changing working trends, adoption of BYOD (bring your own device) & increased mobility, rising need for workforce productivity and enterprise agility across time zones are expected to foster the growth of the market during the forecast period. As most of the enterprises have a presence in multiple locations, the need for unified access to data to maintain consistency becomes increasingly necessary.

In addition, the need for frequent interaction between multiple endpoints also becomes crucial, particularly for large organizations with multiple employees in diverse locations. Therefore the enterprises across industries such as healthcare, financial services, insurance and retail have been implementing multiple enterprise applications, including customer relationship management, marketing, customer engagement and employee productivity apps.

Furthermore, reduced capital expenses & faster deployment of cloud contact centers and increasing demand for cloud-based solutions are expected to act as some opportunities for the market. Increasing expectations from the end-user industries have compelled the businesses to look for new ways to implement technology to lower their expenses and maintain operation levels of their contact centers. Cloud-based contact centers provide the benefit of lower capital expenditure requirements, thus, making the business more compelling. Deploying a cloud-based solution can bring down the CapEx requirement significantly as the businesses need not invest in hardware components. 

Furthermore, data security concerns and application integration complexities and security concerns regarding cloud-based solutions are some of the key restraining factors of the cloud collaboration market. Cloud-based solutions are the most viable option for various applications since they provide the storage and computation needs for cloud users at relatively low cost.




Key geographies covered in the global cloud collaboration market are:

           North America: United States, and Canada

           Europe: United Kingdom, France, Germany, Spain, Italy, Russia and Rest of Europe

           Asia-Pacific: China, Japan, India, Australia, South Korea, ASEAN Countries and Rest of Asia-Pacific

           Latin America: Brazil, Mexico and Rest of Latin America

           Middle East and Africa: Saudi Arabia, Turkey, United Arab Emirates, South Africa and Rest of Middle East & Africa

The report on the global cloud collaboration market includes segmentation analysis as the following:

•     Market by Deployment:

o     Public Cloud

o     Private Cloud

o     Hybrid Cloud

     Market by Type:

o     Unified Communication and Collaboration

o     Enterprise Social Collaboration

o     Project and Team Management

o     Document Management System

o     Support Services

     Market by Application:

o     Telecommunication

o     Media

o     Education

o     Healthcare

o     BFSI

o     Government

o     Other

The key companies profiled in the report include, Microsoft, Intralinks Inc, Google LLC, Zoho Corporation Pvt Ltd, HighQ Solutions Limited, Citrix Systems Inc, Oracle, Box, HyperOffice, Mitel Networks Corp, International Business Management Corporation, Adobe Systems Incorporated, Atlassian, Jive Software, Salesforce.com Inc and Cisco Systems Inc.

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Table of Content

1.    GLOBAL CLOUD COLLABORATION MARKET - SUMMARY

2.    INDUSTRY OUTLOOK

2.1. MARKET DEFINITION

2.2. KEY INSIGHTS      

2.2.1.   CLOUD COLLABORATION IN NORTH AMERICA IS DRIVEN BY THE ADOPTION OF CLOUD COMPUTING

2.2.2.   DEMAND FOR ENTERPRISE SOCIAL COLLABORATION IS ON THE RISE

2.2.3.   BFSI IS THE FASTEST GROWING AMONGST THE APPLICATIONS

2.3. PORTER’S FIVE FORCE ANALYSIS

2.3.1.   THREAT OF NEW ENTRANTS

2.3.2.   THREAT OF SUBSTITUTE

2.3.3.   BARGAINING POWER OF SUPPLIERS

2.3.4.   BARGAINING POWER OF BUYERS

2.3.5.   THREAT OF COMPETITIVE RIVALRY

2.4. KEY IMPACT ANALYSIS

2.4.1.   COST            

2.4.2.   SECURITY CHARACTERISTICS

2.4.3.   DISASTER RECOVERY   

2.4.4.   ELASTICITY            

2.5. PROS AND CONS OF CLOUD COLLABORATION

2.6. MARKET ATTRACTIVENESS INDEX

2.7. VENDOR SCORECARD

2.8. MARKET DRIVERS         

2.8.1.   CHANGING WORKING TRENDS, ADOPTION OF BYOD & INCREASED MOBILITY

2.8.2.   RISING NEED FOR WORKFORCE PRODUCTIVITY AND ENTERPRISE AGILITY ACROSS TIME ZONES

2.9. MARKET RESTRAINTS

2.9.1.   DATA SECURITY CONCERNS AND APPLICATION INTEGRATION COMPLEXITIES

2.10. MARKET OPPORTUNITIES

2.10.1.  REDUCED CAPITAL EXPENSES AND FASTER DEPLOYMENT OF CLOUD CONTACT CENTER

2.10.2.  INCREASING DEMAND FOR CLOUD-BASED SOLUTIONS

2.11. MARKET CHALLENGES

2.11.1.  SECURITY CONCERNS REGARDING CLOUD-BASED SOLUTIONS

3.    GLOBAL CLOUD COLLABORATION MARKET OUTLOOK - BY DEPLOYMENT

3.1. PUBLIC CLOUD    

3.2. PRIVATE CLOUD 

3.3. HYBRID CLOUD   

4.    GLOBAL CLOUD COLLABORATION MARKET OUTLOOK - BY TYPE

4.1. UNIFIED COMMUNICATION AND COLLABORATION

4.2. ENTERPRISE SOCIAL COLLABORATION

4.3. PROJECT AND TEAM MANAGEMENT

4.4. DOCUMENT MANAGEMENT SYSTEM

4.5. SUPPORT SERVICES    

5.    GLOBAL CLOUD COLLABORATION MARKET OUTLOOK - BY APPLICATION

5.1. TELECOMMUNICATION AND ITES

5.2. MEDIA AND ENTERTAINMENT

5.3. EDUCATION          

5.4. HEALTHCARE AND LIFE SCIENCES

5.5. BFSI            

5.6. GOVERNMENT AND PUBLIC SECTORS

5.7. OTHER END-USER INDUSTRIES

6.    GLOBAL CLOUD COLLABORATION MARKET – REGIONAL OUTLOOK

6.1. NORTH AMERICA

6.1.1.   MARKET BY DEPLOYMENT

6.1.2.   MARKET BY TYPE

6.1.3.   MARKET BY APPLICATION

6.1.4.   COUNTRY ANALYSIS      

6.1.4.1. UNITED STATES       

6.1.4.2. CANADA                     

6.2. EUROPE                

6.2.1.   MARKET BY DEPLOYMENT

6.2.2.   MARKET BY TYPE

6.2.3.   MARKET BY APPLICATION

6.2.4.   COUNTRY ANALYSIS      

6.2.4.1. UNITED KINGDOM    

6.2.4.2. GERMANY      

6.2.4.3. FRANCE                      

6.2.4.4. SPAIN              

6.2.4.5. ITALY                

6.2.4.6. RUSSIA           

6.2.4.7. REST OF EUROPE   

6.3. ASIA-PACIFIC       

6.3.1.   MARKET BY DEPLOYMENT

6.3.2.   MARKET BY TYPE

6.3.3.   MARKET BY APPLICATION

6.3.4.   COUNTRY ANALYSIS      

6.3.4.1. CHINA              

6.3.4.2. JAPAN             

6.3.4.3. INDIA                

6.3.4.4. SOUTH KOREA         

6.3.4.5. ASEAN COUNTRIES

6.3.4.6. AUSTRALIA & NEW ZEALAND

6.3.4.7. REST OF ASIA-PACIFIC

6.4. LATIN AMERICA  

6.4.1.   MARKET BY DEPLOYMENT

6.4.2.   MARKET BY TYPE

6.4.3.   MARKET BY APPLICATION

6.4.4.   COUNTRY ANALYSIS      

6.4.4.1. BRAZIL            

6.4.4.2. MEXICO                       

6.4.4.3. REST OF LATIN AMERICA

6.5. MIDDLE EAST AND AFRICA

6.5.1.   MARKET BY DEPLOYMENT

6.5.2.   MARKET BY TYPE

6.5.3.   MARKET BY APPLICATION

6.5.4.   COUNTRY ANALYSIS      

6.5.4.1. UNITED ARAB EMIRATES

6.5.4.2. TURKEY                      

6.5.4.3. SAUDI ARABIA          

6.5.4.4. SOUTH AFRICA         

6.5.4.5. REST OF MIDDLE EAST & AFRICA

7.    COMPETITIVE LANDSCAPE

7.1. MICROSOFT

7.2. GOOGLE LLC       

7.3. CISCO SYSTEMS INC    

7.4. ORACLE

7.5. HIGHQ SOLUTIONS LIMITED

7.6. BOX             

7.7. INTERNATIONAL BUSINESS MANAGEMENT CORPORATION   

7.8. CITRIX SYSTEMS INC

7.9. JIVE SOFTWARE 

7.10. MITEL NETWORKS CORP

7.11. INTRALINKS INC

7.12. SALESFORCE.COM INC

7.13. HYPEROFFICE  

7.14. ATLASSIAN

7.15. ADOBE SYSTEMS INCORPORATED

7.16. ZOHO CORPORATION PVT LTD

8.     METHODOLOGY & SCOPE

8.1. RESEARCH SCOPE       

8.2. RESEARCH SCOPE & DELIVERABLES

8.3. SOURCES OF DATA       

8.4. RESEARCH METHODOLOGY

List of Tables

TABLE 1: GLOBAL CLOUD COLLABORATION MARKET, BY GEOGRAPHY, 2019-2028 (IN $ MILLION)

TABLE 2: VENDOR SCORECARD

TABLE 3: GLOBAL CLOUD COLLABORATION MARKET, BY DEPLOYMENT, 2019-2028 (IN $ MILLION)

TABLE 4: GLOBAL CLOUD COLLABORATION MARKET, BY TYPE, 2019-2028 (IN $ MILLION)

TABLE 5: GLOBAL CLOUD COLLABORATION MARKET, BY APPLICATION, 2019-2028 (IN $ MILLION)

TABLE 6: GLOBAL CLOUD COLLABORATION MARKET, BY GEOGRAPHY, 2019-2028 (IN $ MILLION)

TABLE 7: NORTH AMERICA CLOUD COLLABORATION MARKET, BY COUNTRY, 2019-2028 (IN $ MILLION)

TABLE 8: NORTH AMERICA CLOUD COLLABORATION MARKET, BY DEPLOYMENT, 2019-2028 (IN $ MILLION)

TABLE 9: NORTH AMERICA CLOUD COLLABORATION MARKET, BY TYPE, 2019-2028 (IN $ MILLION)

TABLE 10: NORTH AMERICA CLOUD COLLABORATION MARKET, BY APPLICATION, 2019-2028 (IN $ MILLION)

TABLE 11: EUROPE CLOUD COLLABORATION MARKET, BY COUNTRY, 2019-2028 (IN $ MILLION)

TABLE 12: EUROPE CLOUD COLLABORATION MARKET, BY DEPLOYMENT, 2019-2028 (IN $ MILLION)

TABLE 13: EUROPE CLOUD COLLABORATION MARKET, BY TYPE, 2019-2028 (IN $ MILLION)

TABLE 14: EUROPE CLOUD COLLABORATION MARKET, BY APPLICATION, 2019-2028 (IN $ MILLION)

TABLE 15: ASIA-PACIFIC CLOUD COLLABORATION MARKET, BY COUNTRY, 2019-2028 (IN $ MILLION)

TABLE 16: ASIA-PACIFIC CLOUD COLLABORATION MARKET, BY DEPLOYMENT, 2019-2028 (IN $ MILLION)

TABLE 17: ASIA-PACIFIC CLOUD COLLABORATION MARKET, BY TYPE, 2019-2028 (IN $ MILLION)

TABLE 18: ASIA-PACIFIC CLOUD COLLABORATION MARKET, BY APPLICATION, 2019-2028 (IN $ MILLION)

TABLE 19: TABLE 20: LATIN AMERICA CLOUD COLLABORATION MARKET, BY COUNTRY, 2019-2028 (IN $ MILLION)

TABLE 20: LATIN AMERICA CLOUD COLLABORATION MARKET, BY DEPLOYMENT, 2019-2028 (IN $ MILLION)

TABLE 21: LATIN AMERICA CLOUD COLLABORATION MARKET, BY TYPE, 2019-2028 (IN $ MILLION)

TABLE 22: LATIN AMERICA CLOUD COLLABORATION MARKET, BY APPLICATION, 2019-2028 (IN $ MILLION)

TABLE 23: MIDDLE EAST AND AFRICA CLOUD COLLABORATION MARKET, BY COUNTRY, 2019-2028 (IN $ MILLION)

TABLE 24: MIDDLE EAST AND AFRICA CLOUD COLLABORATION MARKET, BY DEPLOYMENT, 2019-2028 (IN $ MILLION)

TABLE 25: MIDDLE EAST AND AFRICA CLOUD COLLABORATION MARKET, BY TYPE, 2019-2028 (IN $ MILLION)

TABLE 26: MIDDLE EAST AND AFRICA CLOUD COLLABORATION MARKET, BY APPLICATION, 2019-2028 (IN $ MILLION)

List of Figures

FIGURE 1: NORTH AMERICA CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 2: GLOBAL CLOUD COLLABORATION MARKET, BY ENTERPRISE SOCIAL COLLABORATION, 2019-2028 (IN $ MILLION)

FIGURE 3: GLOBAL CLOUD COLLABORATION MARKET, BY BFSI, 2019-2028 (IN $ MILLION)

FIGURE 4: PORTER’S FIVE FORCE ANALYSIS

FIGURE 5: KEY BUYING CRITERIA

FIGURE 6: MARKET ATTRACTIVENESS INDEX

FIGURE 7: GLOBAL CLOUD COLLABORATION MARKET, BY PUBLIC CLOUD, 2019-2028 (IN $ MILLION)

FIGURE 8: GLOBAL CLOUD COLLABORATION MARKET, BY PRIVATE CLOUD, 2019-2028 (IN $ MILLION)

FIGURE 9: GLOBAL CLOUD COLLABORATION MARKET, BY HYBRID CLOUD, 2019-2028 (IN $ MILLION)

FIGURE 10: GLOBAL CLOUD COLLABORATION MARKET, BY UNIFIED COMMUNICATION AND COLLABORATION, 2019-2028 (IN $ MILLION)

FIGURE 11: GLOBAL CLOUD COLLABORATION MARKET, BY ENTERPRISE SOCIAL COLLABORATION, 2019-2028 (IN $ MILLION)

FIGURE 12: GLOBAL CLOUD COLLABORATION MARKET, BY PROJECT AND TEAM MANAGEMENT, 2019-2028 (IN $ MILLION)

FIGURE 13: GLOBAL CLOUD COLLABORATION MARKET, BY DOCUMENT MANAGEMENT SYSTEM, 2019-2028 (IN $ MILLION)

FIGURE 14: GLOBAL CLOUD COLLABORATION MARKET, BY SUPPORT SERVICES, 2019-2028 (IN $ MILLION)

FIGURE 15: GLOBAL CLOUD COLLABORATION MARKET, BY TELECOMMUNICATION AND ITES, 2019-2028 (IN $ MILLION)

FIGURE 16: GLOBAL CLOUD COLLABORATION MARKET, BY MEDIA AND ENTERTAINMENT, 2019-2028 (IN $ MILLION)

FIGURE 17: GLOBAL CLOUD COLLABORATION MARKET, BY EDUCATION, 2019-2028 (IN $ MILLION)

FIGURE 18: GLOBAL CLOUD COLLABORATION MARKET, BY HEALTHCARE AND LIFE SCIENCES, 2019-2028 (IN $ MILLION)

FIGURE 19: GLOBAL CLOUD COLLABORATION MARKET, BY BFSI, 2019-2028 (IN $ MILLION)

FIGURE 20: GLOBAL CLOUD COLLABORATION MARKET, BY GOVERNMENT AND PUBLIC SECTORS, 2019-2028 (IN $ MILLION)

FIGURE 21: GLOBAL CLOUD COLLABORATION MARKET, BY OTHER APPLICATION INDUSTRIES, 2019-2028 (IN $ MILLION)

FIGURE 22: GLOBAL CLOUD COLLABORATION MARKET, REGIONAL OUTLOOK, 2018 & 2028 (IN %)

FIGURE 23: UNITED STATES CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 24: CANADA CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 25: UNITED KINGDOM CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 26: GERMANY CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 27: FRANCE CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 28: SPAIN CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 29: ITALY CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 30: RUSSIA CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 31: REST OF EUROPE CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 32: CHINA CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 33: JAPAN CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 34: INDIA CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 35: SOUTH KOREA CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 36: ASEAN COUNTRIES CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 37: AUSTRALIA & NEW ZEALAND CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 38: REST OF ASIA-PACIFIC CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 39: BRAZIL CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 40: MEXICO CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 41: REST OF LATIN AMERICA CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 42: UNITED ARAB EMIRATES CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 43: TURKEY CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 44: SAUDI ARABIA CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 45: SOUTH AFRICA CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

FIGURE 46: REST OF MIDDLE EAST & AFRICA CLOUD COLLABORATION MARKET, 2019-2028 (IN $ MILLION)

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